Toll free: 800.345.3295
Ph: 503.239.7518
Email: info@ptlawnseed.com
Address: 1712 SE Ankeny St, Portland, OR 97214
Hours*: Mon - Fri 10:00a - 4:00p
*Please note that we will be closed on Monday, January 19th in observance of Martin Luther King Jr. Day
Thank you for taking care of a little piece of the earth with our seed.
Return Policy: Full refund or exchange for unopened items returned within 30 days from date of purchase and with presentation of a Sales Receipt. A 20% restocking fee will be assessed on returns for any product that exceeds 300 pounds or $1,000 at original purchase. No refunds or exchanges on any custom mix/blend or clearance item.
Shipping Policy: To use the least amount of packaging, seed mixes of the same type will be consolidated into one bag unless otherwise requested; just write us a note in 'Special Instructions' at checkout!
You will receive an automated email with tracking information once we ship.
For damaged, lost or misdirected packages, please contact your chosen carrier for further information or to make a claim.
Common Carrier Claims Support Information:
UPS: 1-800-742-5877
https://www.ups.com/us/en/help-center/claims-support.page
U.S. Postal Service: 1-800-222-1811
https://www.usps.com/help/missing-mail.htm